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PlanteriaBlog

Monday, 14 Dec, 2015

NPS score still on the up!

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Our Net Promoter Score system (NPS) tracks the level of satisfied clients by asking them the vital question (“how likely are you to recommend us?”). We are very excited about our progress over the last year and are pleased to show you this graph showing the results of all our training and effort in striving for the ultimate customer service. Many thanks to all of you who contribute to this – we love to hear your feedback, whether it be positive or negative – as it allows us to be true to our core values and continue to improve.

Would you like to know more?

We are always on the lookout for talented florists and plant technicians with great attitude so get in touch if you think you have something to offer! Email us at enquiries@planteriagroup.com or call us on 0845 505 3333. Alternatively click below to fill in a contact form and request a brochure or call back.

 

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Innovation is a core element in the design and specification for interior planting schemes, which demand a practiced understanding of light & humidity with appreciation of the balance between aesthetic and functional impact...

GEORGE BROWN

MANAGING DIRECTOR, RIZON JET

NEW – gift bouquet service